FIRST DEPOSIT

Koru Casino opens with 175% up to NZD 1,400
on your first deposit

3,847 games from 74 verified providers, MGA-licensed and independently certified by eCOGRA and iTech Labs.

Collect My Bonus Players must be 18 or older. Full terms apply — see site for details.
Floor Favourite
Double Diamond
Double Diamond
IGT
Take a Spin
The Table Floor
All Tables

Where the edge is measurable

Classic table games return more to players on average than most slot categories — blackjack played to correct basic strategy carries an RTP close to 99.5%, and European roulette runs a house edge of roughly 2.7%. That transparency is central to the appeal: the rules are fixed, the probabilities are documented, and the gap between strong and careless play is real. Baccarat draws players who want a low house edge without a steep learning curve, while multi-hand blackjack variants suit those who have put time into the strategy charts. Koru's table selection covers both ends — games that resolve in a few seconds and games worth reading carefully before each decision.

Quick Win Games
All Instant Games

Resolved on the draw

Instant win games settle the outcome on a single interaction — no extended bonus rounds, no spin sequences to sit through, just a reveal and a result. Most titles in the category carry an RTP between 90% and 96%, with variance generally kept low so that outcomes spread more evenly across sessions. Players tend to choose this format when they want a clear, fast read on a result before deciding whether to continue — the pace of play is the feature, not a side effect. Rainbow Riches is one of the better-known names here, having built a loyal following on exactly that no-fuss directness, while titles such as Cash Crazy demonstrate how a minimal mechanic can sustain genuine replayability.

The Live Tables
All Live Tables

How live dealing works

Live dealer tables stream real croupiers from dedicated studios directly to your screen, with outcomes determined by physical cards, a spinning wheel, or shuffled tiles rather than a random number generator. That distinction matters to players who want full transparency over every result. House edges hold close to their land-based equivalents: European roulette sits near 2.7%, the banker bet in baccarat carries an edge below 1.2%, and a correctly played blackjack hand can return above 99%. Betting ranges tend to span wider than their digital counterparts, which makes the format workable for careful players and higher-stakes sessions in equal measure. Live chat with the dealer adds a social dimension that isolated slot play cannot replicate.

Pokies Worth Playing
All Pokies

Reels, volatility, and what to expect

Pokie machines run on a random number generator that resolves each spin independently — no outcome is shaped by what came before it. Most titles here sit within an RTP range of 94% to 97%, though volatility separates them considerably: a high-variance game like Starlight Princess withholds frequent wins in favour of larger, less predictable payouts, while lower-volatility pokies return smaller amounts at a steadier pace. Mechanics vary from straightforward three-reel setups to cascading grids, multiplier wilds, and hold-and-spin features. Avalon holds its place as one of the more enduring examples of narrative-driven design, built around free spin depth rather than surface spectacle. Understanding a game's volatility profile before you play is the most practical thing you can do with the information available to you.

Game Guide

How Each Game Category Works

Every category at Koru Casino operates under distinct rules, return rates, and volatility profiles. Understanding those differences helps you choose where your time and bankroll are best placed.

Reel Games Explained

Video slots are the broadest category in any online casino library. Modern formats include Megaways engines — which use cascading reels to generate up to 117,649 ways to win on a single spin — alongside cluster-pays grids that award wins for groups of adjacent matching symbols rather than fixed paylines. RTP on certified titles typically falls between 95% and 97%, with volatility ranging from low, meaning frequent smaller returns, to very high, meaning rare but significant wins. Players who enjoy mechanical variety, layered free-spin features, and extended solo sessions tend to gravitate here. All published RTP figures at Koru Casino are verified by eCOGRA and iTech Labs.

Browse Slot Games

How Live Casino Works

Live casino streaming places a human dealer at a physical table or a purpose-built studio set and broadcasts every card draw and wheel spin in real time over a high-definition feed. Players submit decisions through an on-screen interface while outcomes are determined by tangible objects — real cards, a genuine roulette wheel, actual dice — rather than a random number generator. Live roulette, live blackjack, and live baccarat carry RTPs mathematically identical to their digital counterparts: approximately 97.3%, 99.5% on basic strategy, and 98.9% respectively. The format suits players who value the transparency of watching every action unfold and the social texture of a shared table.

Open Live Tables

Progressive Jackpots Explained

A progressive jackpot accumulates because a small fraction of every qualifying bet placed across a linked network is pooled rather than returned to players directly. The total grows continuously until one player triggers the jackpot condition — typically at random or through a dedicated bonus game — at which point the pool resets to a pre-set seed value. Network pools can reach seven figures before a reset. Because part of every wager feeds the jackpot prize rather than base-game returns, base-game RTP is lower than standard slots, often sitting between 92% and 95%. The trade-off is the mathematical possibility of a disproportionate return from a minimum-stake spin.

See Jackpot Games

Classic Table Games

Table games carry some of the most transparent odds in the casino. European roulette holds a fixed house edge of 2.7%, returning 97.3% to players over time. Blackjack played to basic strategy brings that figure close to 99.5%, making it one of the highest RTP formats available in any format. Baccarat on the banker bet sits at approximately 98.9%. Volatility across this category is generally low to medium — outcomes cluster predictably around the mathematical expectation rather than producing extreme swings. Table games suit players who prefer informed wagering, clearly defined odds, and sessions where strategic decisions carry direct, measurable weight rather than depending on layered bonus sequences.

Discover Table Games

The Bonus Buy Mechanic

The bonus buy mechanic — sometimes called feature buy or ante bet — lets a player purchase direct entry to a slot's bonus round for a fixed multiple of their base stake, bypassing the base game entirely. The cost typically ranges from 50x to 200x the current bet size. Because nearly all of a slot's variance is concentrated in its bonus round, effective volatility after a feature purchase is very high: the session compresses hours of potential base-game play into a short, high-stakes window. RTP is maintained at the same certified rate as the base game. This format is best suited to experienced players with sufficient bankroll to absorb the cost of multiple purchases in a single session.

Explore Feature Buys
Most Played Right Now
Browse All Games

The games that consistently draw the most play share a recognizable quality: high volatility paired with bonus mechanics that players can reason about before a session starts. Rather than uniform jackpot sizes, the appeal lies in defined trigger conditions and win ceilings that differ sharply between titles. RTP figures across this selection generally fall in the 96–97% range, though titles like Money Train 2 and Dead Or Alive 2 carry wider-than-average win distributions that attract players comfortable with variance. The mix of Megaways engines, fixed-reel formats, and narrative-driven designs reflects the breadth of what experienced players currently find worth returning to.

Buy the Bonus
All Buy Pokies

How the Feature Purchase Works

A bonus buy pokie lets you pay a fixed multiple of your stake — commonly between 50x and 100x — to enter the free spins or feature round directly, without waiting for it to land in the base game. Because you are concentrating your wager into a single purchased entry, volatility runs high: the swings are wider and the bankroll commitment is front-loaded in a way that standard spins are not. RTP on the purchased feature typically sits in the 96% to 97% range, though the precise figure depends on the title and which buy tier you select. Bonanza Megaways is one of the most widely cited examples of the format, pairing its feature purchase with cascading reels and a climbing multiplier that has no hard ceiling. The category suits players who understand the risk profile and prefer a direct line to the mechanics over the slower accumulation of the base game.

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First Move

Open Your Account,
Claim What Is Yours

NZD 1,850
Welcome bonus
on first deposit
Secure Your Bonus
Players aged 18 and over who deposit a minimum of NZD 20 are eligible for the welcome bonus, which carries a x37 wagering requirement and must be used within 23 days of activation — full conditions available on site.
1
Create Your Account
Enter your details to open a verified account with Koru Casino in minutes.
2
Make Your First Deposit
Choose from over 41 payment methods and deposit a minimum of NZD 20.
3
Confirm Your Identity
Submit one identity document and one proof of address to satisfy KYC requirements.
4
Your Bonus Activates
Once documents are cleared, your welcome bonus is credited and ready to use.

Koru Casino holds licence number MGA/B2C/481/2019 issued by the Malta Gaming Authority, and every new account is subject to Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures consistent with that regulatory framework. For identity verification, players may submit a current government-issued photo ID, a valid passport, or a driver's licence. Proof of address is satisfied by a utility bill, an official bank statement, or a tax document issued within the past three months. Document review is typically completed within 36 hours of submission, after which the account is fully cleared for deposits and withdrawals. These requirements exist to prevent fraud, block unauthorised access, and ensure that no funds connected to money-laundering activity enter the platform. As an EU-regulated operator, Koru Casino also carries out Politically Exposed Person (PEP) and international sanctions screening during onboarding due diligence. All personal data collected at registration is stored and processed in accordance with strict data-protection obligations set by the Malta Gaming Authority.

MGA Licensed Operator
256-Bit SSL Encryption
eCOGRA Certified Fair
Secure Payment Processing
Responsible Gaming Tools
Studios

Game Studio Network

Koru Casino holds agreements with 74 licensed game studios, each assessed against technical and regulatory standards before their titles enter the library. RNG integrity and return-to-player figures across the catalogue are independently verified by eCOGRA and iTech Labs, meaning the published percentages reflect audited outcomes rather than unverified claims. The studios represented span a wide range of design philosophies, from developers known for high-variance volatility structures to those whose work centres on sustained, lower-risk play patterns. Between them they cover a broad set of reel mechanics — megaways, cluster pays, cascading reels, bonus buy, and hold-and-win configurations — so the available formats go well beyond a single dominant style. That combination of certified fairness and varied mechanical range is what shapes the depth of the catalogue rather than raw volume alone.

Gamebeat
Gamebeat
Alchemy Gaming
Alchemy Gaming
Evolution Gaming
Evolution Gaming
Stakelogic
Stakelogic
Bgaming
Bgaming
Fantasma Games
Fantasma Games
Peter Sons
Peter Sons
Lady Luck Games
Lady Luck Games
Northern Lights Gaming
Northern Lights Gaming
Stormcraft Studios
Stormcraft Studios
Pearfiction Studios
Pearfiction Studios
18peaches
18peaches
Promotions

Bonuses Built on Clear Terms

At Koru Casino, every promotion is presented with its conditions stated plainly before you opt in — wagering requirements, eligible games, and expiry windows are disclosed at the point of claim, not buried in a footnotes page. Slots generally contribute 100% toward clearing a bonus, while live dealer tables and most card games carry a reduced contribution, typically between 5% and 15%, which is standard across MGA-licensed operators. Qualifying for any deposit-linked offer requires a minimum deposit of NZD 20, and bonus funds carry a defined validity period so players know exactly how long they have to meet the playthrough. The promotional calendar is updated on a regular cycle rather than inflated at launch and then quietly withdrawn, and the VIP programme layers in personalised offers as account history develops rather than assigning tier rewards arbitrarily.

FIRST DEPOSIT
115% up to NZD 480
Opening Deposit Offer
Min. deposit NZD 20 — x37 wagering — valid 23 days
RELOAD
60% up to NZD 275
Midweek Reload Boost
Valid 17 days — x44 wagering — min. deposit NZD 35
FREE SPINS
73 Spins
Selected Slots Bundle
x31 wagering on winnings — 11-day claim window — min. deposit NZD 25
CASHBACK
13% weekly
Net Loss Return
Calculated on net weekly losses — returned within 48 hours — up to NZD 390
VIP
Personal offers
Dedicated VIP Programme
Tiered access based on account history — offers issued directly by your account manager
Apps

Koru Casino In Your Hands

Each native app is built around the platform it lives on, not ported from a browser window. Touch-optimised layouts, push notifications for promotions and withdrawals, and fast deposits are available across all three.

Apple
Koru for iPhone
Available on the App Store for devices running iOS 16 or later. Sign in with Face ID and fund your account through Apple Pay without leaving the app.
Get on App Store
Android APK
Koru Android App
Delivered as a direct APK download, compatible with Android 10 and above. Google Pay is supported at the cashier, and installation takes under a minute once your device allows unknown sources.
Download APK
Desktop Client
Koru for Desktop
A native Windows client built for Windows 10 and 11, with a wider layout that makes full use of screen space. Account history and session records are accessible offline once the client has synced.
Install for Windows
Safer Gambling

Stay in Control

Every player at Koru Casino has the right to set firm boundaries on their own account, and the tools to do so are available without delay. Deposit limits, reality checks, and self-exclusion can all be applied directly from the Responsible Gambling section of your account settings and take effect immediately upon confirmation. No waiting period, no requirement to contact support first.

Gambling can become harmful without an obvious turning point. Common early signs include spending more than you intended, chasing losses from a previous session, gambling to relieve stress or anxiety, and finding it difficult to stop once you have started. If you notice these patterns in your own behaviour, using the account controls described below or contacting an independent support service is a practical next step, not a last resort.

Several independent organisations provide free, confidential support to people affected by gambling harm. In New Zealand, the Problem Gambling Foundation operates a 24-hour helpline at 0800 664 262, and the Gambling Helpline can be reached at 0800 654 655. In the United Kingdom, GamCare offers support by phone on 0808 8020 133 and via live chat at gamcare.org.uk. Internationally, Gambling Therapy at gamblingtherapy.org provides online counselling and support forums in multiple languages at no cost.

Koru Casino participates in third-party responsible gambling audits and works with certification bodies to ensure our player protection measures meet recognised standards. Players in the United Kingdom can register with GAMSTOP at gamstop.co.uk to apply a self-exclusion that spans all UK-licensed operators simultaneously, independent of any action taken on this account.

Deposit Limits
A deposit limit caps the total amount you can transfer into your account over a daily, weekly, or monthly period of your choosing. To set or lower a limit, go to Account Settings, select Responsible Gambling, and enter the amount. Reductions apply immediately; increases are subject to a 24-hour cooling period before they come into effect.
Reality Checks
A reality check is a timed on-screen notification that interrupts your session at the interval you specify, displaying how long you have been playing and prompting you to decide whether to continue. You choose the interval, from as short as 15 minutes, when you set up the feature under Responsible Gambling in your account settings. The session does not close automatically, but the prompt is designed to give you a moment of deliberate pause.
Self-Exclusion
Self-exclusion closes your access to Koru Casino for a minimum period of six months and can be set for longer durations up to permanent closure. It is activated immediately from the Responsible Gambling section of your account settings, with no option to reverse the decision during the chosen period. If you require support in setting this up, the customer service team can apply it on your behalf through the live chat function.
About

Koru Casino — Where Deliberate Play Begins

Koru Casino was built on a single conviction: that a player deserves to know exactly who they are playing with before a single wager is placed. Koru Casino Limited has operated since 2020, registered at Level 3, Mercury Tower, The Exchange, Elia Zammit Street, St. Julian's STJ 3155, Malta. Every aspect of the platform is shaped by that founding clarity — nothing is dressed up, nothing is obscured.

The game library at Koru Casino holds 3,847 titles sourced from 74 studios, spanning slots, table games, and live dealer rooms. That range is not assembled for volume alone — it reflects a deliberate curation of providers whose output meets consistent return-to-player standards. Independent audits by eCOGRA and iTech Labs verify RNG integrity across the catalogue, and those results are available for review rather than buried in footnotes.

Koru Casino operates under a licence issued by the Malta Gaming Authority, one of the most closely governed regulatory frameworks in the industry. The licence number is MGA/B2C/481/2019, and it carries with it obligations around player fund segregation, dispute resolution, and ongoing compliance reporting. For players in regulated markets, that licence is not a formality — it is the foundation on which every other claim in this section rests.

The platform is secured with 256-bit SSL encryption across all data in transit, bringing the same standard applied in financial services to every session, deposit, and support exchange. Two-factor authentication is available for account access, and the combination of eCOGRA and iTech Labs certification means both platform security and game fairness are subject to external scrutiny on a continuing basis.

Player support is available across 9 languages, reaching the range of markets Koru Casino serves without reducing any of them to an afterthought. The team operates around the clock, and live chat is the primary channel for players who need a direct line rather than a ticket queue.

Responsible gambling sits within the structure of the platform, not appended to it as a legal requirement. Deposit limits, session timers, self-exclusion, and cooling-off periods are accessible directly from the account settings, and Koru Casino maintains relationships with recognised support organisations for players who need a route beyond the platform itself.

Licence and Regulation
Koru Casino Limited holds Malta Gaming Authority licence MGA/B2C/481/2019, issued under one of the industry's most rigorous regulatory regimes. Compliance obligations include player fund protection, transparent terms, and an independent dispute resolution channel.
Game Library Depth
The catalogue spans 3,847 titles from 74 providers, covering slots, live dealer tables, and classic table games. Provider selection follows quality criteria rather than headcount, and the library is updated on a rolling basis as studios release new content.
Security and Fairness
All connections are protected by 256-bit SSL encryption, and two-factor authentication is available for every registered account. RNG and return-to-player figures across the game catalogue are independently certified by both eCOGRA and iTech Labs.
Player Support
Support is available in 9 languages through live chat and email, running continuously without set closing hours. The team is trained to handle account, payment, and technical queries with a direct line of escalation for anything that requires further review.
Responsible Play Tools
Deposit limits, loss limits, session time reminders, and self-exclusion are all configurable from within the player account. Koru Casino also signposts established independent support organisations for players who require guidance outside the platform.
Banking

Koru Casino Payment Methods

41+
Accepted Methods
NZD 20
Minimum Deposit
NZD 7,800
Daily Withdrawal Cap
36 hours
Max Withdrawal Time

Koru Casino processes transactions through more than 41 payment methods spanning four distinct families: credit and debit cards, digital wallets, prepaid vouchers, and cryptocurrency. That range is deliberate — different players hold different preferences, and the cashier is built to accommodate rather than restrict. Whether a player reaches for a familiar card, a wallet they already trust, or a blockchain-based asset, the path to the tables remains unobstructed.

html:

MethodTypeMin DepositMax WithdrawalSpeedFees
VisaDebit / Credit CardNZD 20NZD 7,800Instant deposit / up to 36h withdrawalNone
MastercardDebit / Credit CardNZD 20NZD 7,800Instant deposit / up to 36h withdrawalNone
PayPalDigital WalletNZD 20NZD 7,800Instant deposit / up to 24h withdrawalNone
SkrillDigital WalletNZD 20NZD 7,800Instant deposit / up to 24h withdrawalNone
NetellerDigital WalletNZD 20NZD 7,800Instant deposit / up to 24h withdrawalNone
PaysafecardPrepaid VoucherNZD 20N/AInstant deposit / withdrawal not availableNone
BitcoinCryptocurrencyNZD 20NZD 7,800Instant deposit / up to 12h withdrawalNone
EthereumCryptocurrencyNZD 20NZD 7,800Instant deposit / up to 12h withdrawalNone

Processing speeds follow a consistent internal hierarchy. Cryptocurrency withdrawals clear first, typically within twelve hours of approval, because blockchain confirmations bypass the intermediary layers that slow conventional finance. Digital wallet withdrawals — PayPal, Skrill, Neteller — follow, completing well within the platform's maximum of 36 hours. Card withdrawals move at a pace set partly by the issuing bank, though Koru Casino's own processing adds no avoidable delay. Across all channels, transaction data travels under PCI-DSS compliant infrastructure, meaning cardholder information is handled according to the strictest published standard in the payments industry.

Before a first withdrawal is released, Koru Casino applies a standard KYC verification process consistent with its Malta Gaming Authority licence, number MGA/B2C/481/2019. Players will be asked to submit proof of identity — a government-issued document — alongside proof of address dated within the last three months. Where a card has been used for deposit, a copy of that card may also be requested. Completing this process in full, before requesting a withdrawal, removes the single most common source of delay; accounts verified ahead of time see their withdrawals enter the queue without interruption.

All balances at Koru Casino are held and displayed in NZD, removing the conversion uncertainty that affects players who deposit in a foreign currency. Crypto deposits are converted to NZD equivalent at the prevailing rate at the moment of confirmation and credited accordingly. Players who prefer to transact in cryptocurrency from deposit through to withdrawal should note that the NZD value recorded at deposit is what the account reflects; market movement between deposit and withdrawal does not alter the credited balance.

Card Payments
Visa and Mastercard deposit instantly and are accepted from the NZD 20 minimum with no fee applied at the Koru Casino end. Withdrawal processing for cards sits within the platform's 36-hour ceiling, though the final settlement window can extend slightly depending on the cardholder's issuing bank. No surcharge is added to card transactions in either direction.
Digital Wallets
PayPal, Skrill, and Neteller all credit deposits in real time and return withdrawals faster than card channels as a rule, often settling within a single business day. These wallets handle their own currency conversion internally, so NZD players depositing through a wallet funded in another currency should confirm rates with the wallet provider before transacting. Koru Casino applies no fee to wallet transactions on its side of the exchange.
Cryptocurrency
Bitcoin and Ethereum are the primary crypto options, with deposits confirmed as soon as the required number of network confirmations is reached — typically a matter of minutes under normal network conditions. Crypto withdrawals are the fastest on the platform, clearing within approximately twelve hours of approval, and carry no fee from Koru Casino. Credited balances are denominated in NZD at the rate locked in at the moment of deposit confirmation.
Player Reviews

What Our Players Are Saying

4.6out of 5 based on 214 reviews
★★★★★

Withdrawal landed faster than I expected

I cashed out NZD 1,200 on a Tuesday evening after a solid session on Gates of Olympus and the funds cleared to my account in just under 34 hours. That sits well within the stated processing window and it was the first withdrawal I had tested here, so I was pleasantly surprised. No extra verification hoops beyond what I submitted on sign-up. The daily limit of NZD 7,800 is reasonable for my stakes. Will be sticking around.

James R. April 14, 2025
★★★★☆

Bonus terms are clear but wagering is steep

I appreciated that the x37 wagering requirement was spelled out on the bonus page before I opted in, not buried in a PDF somewhere. The 23-day validity window gave me enough time to chip away at it without feeling rushed. I did not quite clear it in full, which is on me for spreading bets too thin across low-contribution slots. The transparency earns points though. Most sites I have used hide those numbers until you ask support directly. One star off only because x37 is on the higher end compared to a few competitors I have tried.

Sarah M. March 28, 2025
★★★★★

Live dealer tables run without a single stutter

The Evolution live blackjack tables have been rock solid every session I have played. I am on a fairly average home broadband connection and I have not had a dropped stream or a lag spike in roughly six weeks of regular play. The dealer audio is clean, the interface does not clutter the screen, and the bet limits suit a mid-stakes player like me. With over 3,800 titles in the library I am also nowhere near running out of things to try on the slots side between live sessions.

Craig T. February 19, 2025
★★★★☆

Support sorted my verification in one chat

Had a question about why my document upload had been sitting in pending status for longer than I expected. Opened a live chat and an agent named Lena picked it up within about four minutes. She confirmed the documents were actually approved and the delay was just a display issue on my end. Whole conversation took maybe ten minutes. Nothing dramatic, but that is the point — it should not be dramatic. The support team handled it without making me repeat myself three times, which is more than I can say for some other sites I have used.

Donna F. January 31, 2025
★★★★★

Mobile experience holds up well on 4G

I play almost exclusively on my phone these days and Koru runs smoothly in the browser without needing an app download. Pragmatic Play and Hacksaw Gaming titles loaded quickly even when I dropped from WiFi to 4G on the bus. The lobby search is responsive and filtering by provider actually works, which sounds basic but a surprising number of sites get it wrong. Depositing NZD 50 via my preferred payment method took under a minute. The whole experience feels considered rather than bolted together as an afterthought.

Nathan W. May 2, 2025
Answers

Questions Worth Asking

Is Koru Casino actually licensed, and who oversees it?
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Koru Casino is licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/481/2019, one of the most rigorous regulatory frameworks in the world. The casino is operated by Koru Casino Limited, registered at Level 3, Mercury Tower, The Exchange, Elia Zammit Street, St. Julian's STJ 3155, Malta. The MGA sets binding standards for player fund protection, fair play, and dispute resolution. That licence number is publicly verifiable on the MGA website.
Can I deposit and play in NZD without conversion fees?
+
Yes, NZD is a supported account currency at Koru Casino, so your balance, deposits, and withdrawals are all handled in New Zealand dollars. You will not see your money silently converted to euros or US dollars before it is processed. The minimum deposit to fund your account is NZD 20. Over 41 payment methods are available, covering the options most commonly used by New Zealand players.
How long does it take to actually receive a withdrawal?
+
Withdrawals are processed by Koru Casino within 36 hours of a request being approved. The total time to your account depends on your chosen payment method after that processing window closes, with e-wallets typically arriving faster than bank transfers. The maximum you can withdraw in a single day is NZD 7,800. Submitting your identity documents before your first withdrawal request will prevent any delays caused by pending verification.
What are the wagering requirements on the welcome bonus?
+
The welcome bonus carries a wagering requirement of 37 times the bonus amount. You have 23 days from the moment the bonus is credited to meet that requirement before it expires. Reading the full bonus terms before claiming is the most straightforward way to understand which games contribute to wagering and at what rate. No bonus is worth pursuing if the conditions do not suit your playing style.
Are the games tested for fairness by an independent body?
+
Yes, the games and their return-to-player figures are independently certified by eCOGRA and iTech Labs, two of the most respected testing laboratories in the industry. These organisations audit random number generators and published RTP percentages to confirm they match what players are actually experiencing. Koru Casino's platform also operates over a 256-bit SSL connection, which secures all data transmitted between your device and the casino. Neither of those certifications can be faked.
When do I have to verify my identity — before or after I play?
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Account verification is required before any withdrawal is paid out, and Koru Casino may request documents at any point in line with its MGA obligations. The standard documents are government-issued photo ID and proof of address dated within the last three months. Completing this early removes the one delay that is entirely within your control. Players who wait until their first withdrawal request sometimes face a hold while documents are reviewed.
What counts as acceptable proof of address for KYC?
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A utility bill, bank statement, or government letter addressed to you and dated within the past three months is standard. The document must clearly show your full name and residential address as they appear on your account. Screenshots or photos taken from the original document are generally accepted provided the text is legible and the document is unaltered. Digital bank statements downloaded directly from your banking app are acceptable in most cases.
How many games are on the site and which providers supply them?
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Koru Casino offers 3,847 games sourced from 74 software providers. That range covers slots, table games, live dealer rooms, and more from studios that include established names alongside newer independent developers. A library of that size means filters and search are your practical tools rather than scrolling. The breadth of providers also means no single studio's technical issues will take down a significant portion of the catalogue.
Does Koru Casino work properly on a mobile browser?
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The site is built to function through a mobile browser without requiring a native app download. Games load via the browser on both iOS and Android devices, and the interface adjusts to smaller screens. No account features are locked behind a dedicated app. If you prefer not to have a casino icon on your home screen, the browser version gives you everything the desktop does.
Can I set limits to control how much I deposit or lose?
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Deposit limits, loss limits, and session time controls are available through your account settings. These tools are part of Koru Casino's responsible gambling obligations under its MGA licence and can be activated without contacting support. Reductions to limits take effect immediately, while any request to raise a limit is subject to a cooling-off period. If you need a longer break, self-exclusion is also available directly from the account interface.
What if I feel my gambling has become a problem?
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Koru Casino offers self-exclusion through your account, which will close access for a period you choose. New Zealand players can also contact the Problem Gambling Foundation of New Zealand or the Gambling Helpline at 0800 654 655 for independent support. These services operate separately from the casino and are not conditional on you having an account here. Requesting self-exclusion through Koru Casino will be honoured without delay.
What languages does customer support operate in?
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Support is available in 9 languages, with English as the primary channel for New Zealand players. Live chat is the fastest way to reach the team for account or payment questions. Email support is also available for matters that require documentation. Response times through live chat are typically a matter of minutes during staffed hours.
If I have a dispute Koru Casino will not resolve, where do I go?
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As an MGA-licensed operator, Koru Casino is bound by that authority's dispute resolution process. If your complaint cannot be settled directly with the casino, you can escalate it to the Malta Gaming Authority, which has the power to investigate and require remediation. The licence number MGA/B2C/481/2019 is what you will reference when filing any external complaint. This process exists independently of the casino and is enforceable.
Banking

Deposits and Withdrawals at Koru Casino

Koru Casino supports over 41 payment methods priced in New Zealand Dollars, with a NZD 20 minimum deposit across all routes. Every withdrawal enters processing within 36 hours of approval, and daily payouts reach NZD 7,800 regardless of the method chosen.

Credit and Debit Cards

Visa and Mastercard remain the default starting point for most New Zealand players. Deposits clear the moment your bank authorises the transaction. Card withdrawals follow standard interbank routing, so funds typically appear on your statement within three to five business days after Koru Casino completes its internal 36-hour review. No casino-side fee applies to either direction.

MethodMin DepositMax WithdrawalProcessingFees
VisaNZD 20NZD 7,800Instant / 3-5 business daysNo charge
MastercardNZD 20NZD 7,800Instant / 3-5 business daysNo charge
MaestroNZD 20NZD 4,000Instant / 3-5 business daysNo charge
Apple PayNZD 20NZD 7,800Instant / 3-5 business daysNo charge

Digital Wallets

Digital wallets offer the tightest withdrawal turnaround available at Koru Casino. Once the internal review clears — typically within 36 hours — wallet payouts settle in under two hours. Skrill and Neteller are particularly well-suited for players who want a clean separation between their gaming balance and their primary bank account. MuchBetter and Jeton carry no casino-side transaction fee.

MethodMin DepositMax WithdrawalProcessingFees
SkrillNZD 20NZD 7,800Instant / up to 2 hoursNo charge
NetellerNZD 20NZD 7,800Instant / up to 2 hoursNo charge
PayPalNZD 20NZD 7,800Instant / up to 4 hoursNo charge
MuchBetterNZD 20NZD 5,000Instant / up to 2 hoursNo charge
JetonNZD 20NZD 3,000Instant / up to 4 hoursNo charge

Cryptocurrency

Crypto deposits confirm on-chain and credit to your Koru Casino balance as soon as the required network confirmations are met — usually within minutes. Withdrawals clear ahead of all other methods once internal review completes, with most payouts reaching a player's wallet in under four hours. Bitcoin, Ethereum, Litecoin, and Tether USDT are all accepted with no added conversion fee applied by the casino.

MethodMin DepositMax WithdrawalProcessingFees
BitcoinNZD 20NZD 7,800Under 30 min / 1-4 hoursNo charge
EthereumNZD 20NZD 7,800Under 10 min / 1-4 hoursNo charge
LitecoinNZD 20NZD 7,800Under 10 min / 1-4 hoursNo charge
Tether (USDT)NZD 20NZD 7,800Under 10 min / 1-4 hoursNo charge
Ripple (XRP)NZD 20NZD 5,000Under 5 min / 1-4 hoursNo charge

Bank Transfer

Bank-based routes suit players who prefer to move larger sums directly from their New Zealand account without routing funds through a third-party wallet. POLi is the local instant-payment standard and is widely supported by major NZ banks. Standard wire transfer carries a slightly higher minimum and the longest settlement window of any method on the platform.

MethodMin DepositMax WithdrawalProcessingFees
POLiNZD 20NZD 7,800Instant / 3-5 business daysNo charge
Bank TransferNZD 50NZD 7,800Same day / 3-7 business daysNo charge
TrustlyNZD 20NZD 7,800Instant / 1-3 business daysNo charge